What do I do when the computer gives the error message "fatal error reading text files"?

This error can be caused by too little DOS memory (minimum required is 580k) or by bad *.HOF and *.TOF files. *.TOF and *.HOF files are Temporary Operating Files and can be deleted without damage to the system. These files are generated each time a scan is run. If the program does not delete them after its use, they can cause problems. To delete the *.HOF and *.TOF files please do the following:

From the DTX main menu press F10 to exit to DOS
The computer should show C:\DTX

Now type the following:
DEL *.HOF
press ENTER

Then type:
DEL *.TOF
and press ENTER

Now type DTX
and press ENTER

To check the memory you can type at the C: prompt the following and make sure you have enough memory to run the program:

C:\mem (You should have at least 580k of memory available).

This should clear everything out of the temporary files and let the system operate normally.

If this did not solve your problem, please contact your distributor or Osteometer Technical Support.

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What should the Autoexec.bat and Config.sys files read?

The autoexec.bat:

If you are running Microsoft DOS this file can be edited by typing at the C: prompt: edit autoexec.bat

If you are running IBM PC DOS this file can be edited by typing at the C: prompt:

e autoexec.bat

The file should read as follows:
1.  C:\DOS\SMARTDRV.EXE /X
2.  @ECHO OFF
3.  PROMPT $p$g
4.  PATH C:\DOS
5.  SET TEMP=C:\DOS
6.  MODE CON CODEPAGE PREPARE=((850) C:\DOS\EGA.CPI)
7.  MODE CON CODEPAGE SELECT=850
8.  KEYB DK,,C:\DOS\KEYBOARD.SYS
9.  cd c:\DTX
10. DTX

The lines in yellow might be different in your setup and that is OK.

Lines 7-9 might be different due there monitor and keyboard setups. This is OK. Lines 9 and 10 will automatically start the DTX-200 DexaCare® program when the computer is started.

The Config.sys:

This file can be edited by typing at the c: prompt the following:

C:\ edit config.sys

The file should read as follows:
1. DEVICE=C:\DOS\SETVER.EXE
2. DEVICE=C:\DOS\HIMEM.SYS
3. DOS=HIGH
4. COUNTRY=045,,C:\DOS\COUNTRY.SYS
5. DEVICE=C:\DOS\DISPLAY.SYS CON=(EGA,,1)
6. FILES=30

The yellow lines do not affect the performance of the software. They have to do with the country and monitor setups.

If this did not solve your problem, please contact your distributor or Osteometer Technical Support.

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How do you make a calibration disk after performing an Accuracy Calibration?

Instructions to make a new calibration disk or update the existing disk after ACCURACY CALIBRATION.

Insert a blank disk labeled CALIBRATION DATA FOR SN **** in drive A. If updating, insert the calibration disk for that scanner. You will need to move the write protect tab to the unprotected position (normally identified with an open lock symbol) Looking at the back of the disk, it is in the upper left hand corner. Up is write protect, down is unlocked. Be sure to put it back in the up position after the files are updated.

From the main menu of the DTX program press F10 to exit to DOS

At the C:\DTX> type COPY D2BEAMHD.DAT A: press ENTER

You should get a response that 1 file copied. (if you are updating the calibration disk, you will be asked if its is OK to overwrite the existing file. Answer Y)

At the C:\DTX> type COPY DXHARD.SYS A: press ENTER

You should get a response that 1 file copied. (if you are updating the calibration disk, you will be asked if its is OK to overwrite the existing file. Answer Y)

To verify that the files copied correctly.

Type A: and press ENTER

Type DIR and press ENTER

You should get a message that the disk contains 2 files
D2BEAMHD.DAT
DXHARD.SYS

Type C: and press ENTER and then type DTX and press ENTER to return to the DTX program.

Place this disk with the program disks in the back of the Operators manual.

If this did not solve your problem, please contact your distributor or Osteometer Technical Support.

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How do I UPGRADE my software?

Instructions for UPGRADE of the DTX-200 DEXACARE® software.

Insert disk 1:2 into drive A
From the DTX Main Menu press F10 exit to DOS
Type CD\ and press ENTER
At the C:\ type A: and press ENTER
At the A:\ type UPGRADE and press ENTER
You will now get a DTX-200 DEXACARE® screen that says confirm path. Press ENTER
It will now start reading the disk and upgrading the software.
It will stop and ask if you want to upgrade the *.PRN files. Answer YES by pressing ENTER
It will stop and ask about the Reference Dataset. Answer YES by pressing ENTER
It will stop and say Please insert next disk… Insert Disk 2:2 and press ENTER
After disk 2 is read it will ask again to insert next disk or press Esc. Insert next disk. Continue until all disks have been installed.

Press the Esc key.

This will take you to C:\DTX. Now type DTX and press ENTER to restart the program.

Remove the disk from Drive A and put the new disks in the Operators Manual. Be sure to keep the Calibration disk with the new program disks.

If this did not solve your problem, please contact your distributor or Osteometer Technical Support.

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How do you remove unwanted files in the print manager?

To remove unwanted files in the print manager.

Please do the following:

From the DTX main menu press F10 exit to DOS
The computer should show C:\DTX now type CD DXPRINT and press ENTER

The screen should now show C:\>DTX\DXPRINT

Now type DEL *.* and press ENTER

It will tell you that the files will be deleted, are you sure?
Answer Y and press ENTER

Now type CD\DTX and press ENTER

Now type DTX and press ENTER

This should clear everything out of the print manager and allow you to print normally.

If this did not solve your problem, please contact your distributor or Osteometer Technical Support.

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