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Osteometer MediTech, Inc.
12515 Chadron Ave.
Hawthorne, CA 90250, USA.
Tel: +1 310 978 3073
Toll free: 866 421 7762
Fax: +1 310 676 0948
E-mail: info@osteometer.com

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 <<DexaWare® < FAQs
 
I have a DTU-one. Can I upgrade to the DexaWare® software?
Can I use the same computer that I used for the DOS software?
Can I upgrade the software for my DT-100 or DTX-100 densitometer?
How do I migrate data from my DOS software to the new DexaWare®?
How do I order?
What does DexaWare® cost?
What is included in the basic DexaWare® package?
What other plug-in software modules are available?
Can I install the DexaWare® software myself?
Can I install other software on the computer I have DexaWare®?
The computer I am going to install the DexaWare® on does not have a serial port. How do I connect to the densitometer?
   

 

I have a DTU-one. Can I upgrade to the DexaWare® software?

No, the DTU-one has proprietary software unrelated to the DexaWare® software used for the DEXA densitometers.

 

Can I use the same computer that I used for the DOS software?

Chances are that you cannot use the same computer.
Click here to see the minimum PC requirements

 

Can I upgrade the software for my DT-100 or DTX-100 densitometer?

DexaWare® is only compatible with DTX-200 and DexaCare G4 densitometers.

 

How do I migrate data from my DOS software to the new DexaWare®?

Data migration is performed by Osteometer. The customer is responsible for shipping cost back and forth to Osteometer's service center in Hawthorne, CA, USA. Osteometer provides a complete upgrade solution that includes computer and printer, or the customer can provide the hardware.

 

How do I order?

Click here to contact Osteometer

 

What does DexaWare® cost?

DexaWare® List pricing is as follows:

DexaWare® Basic package (see below for details): $495.00
DOS to DexaWare® Data migration: $595.00
Combination package; DexaWare® & data migration: $995.00
Computer and printer package: $845.00
 

What is included in the basic DexaWare® package?

The basic package contains the following modules:
Basic Region Of Interest (ROI)
Quality Control, Distal ROI
Report Manager
Osteometer Calibration Component
New Region Of Interest (nROI)1

1 United States Patent # 6,058,157, Christiansen et al, May 2, 2000

 
What other plug-in software modules are available?

Osteometer is developing new plug-in modules for the DexaWare® software. Check back for updates on release dates.
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Can I install the DexaWare® software myself?

Yes, you can install the software yourself. You insert the installation CD into your CD-rom drive and the installation starts automatically and guides you through the set-up. Once the software has been installed you must perform an accuracy calibration of the densitometer.
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Can I install other software on the computer I have DexaWare®?

No, the computer you use with your densitometer must be a dedicated computer with no other software on it.
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The computer I am going to install the DexaWare® on does not have a serial port. How do I connect to the densitometer?

You will need to get a USB to Serial cable converter. These are available at most well-stocked electronic stores.
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